FREE Sewer Camera Inspection* OR $250 OFF Furnace or Sewer Replacement*
*With Hydro Jet Service. Cannot be combined with other offers.
FREE Sewer Camera Inspection* OR $250 OFF Furnace or Sewer Replacement*
*With Hydro Jet Service. Cannot be combined with other offers.
Repairs, drain cleaning, sewer and septic line camera inspection, water heaters, sump pumps, backflow testing, main water line and estate-home plumbing
Homeowners across Gates Mills, from the historic village center on Chagrin River Road to the estate lots along Mayfield Road, Cedar Road and Wilson Mills Road and the wooded streets bordering North Chagrin Reservation
35790 Curtis Blvd Unit A, Eastlake, OH 44095, about twenty minutes from Gates Mills Town Hall
Ohio plumbing license PL.50547, held by owner Josh Vincent
Journeymen plumbers with 5 or more years of experience
Call 440-306-8000 or use the contact form on this site
Monday through Friday, 8 am to 5 pm
Gates Mills was founded in 1826 as a mill town on the Chagrin River, and the village is marking its bicentennial in 2026. It has stayed small on purpose: about 2,200 residents on 8.8 square miles, a median age over 50, and a land conservancy that has protected close to 700 acres along the river. The housing is the opposite of the post-war subdivisions in Eastlake and Wickliffe. Here it is 19th-century Western Reserve homes in the village center, estates built between the wars, and custom houses on multi-acre wooded lots.
That mix creates plumbing problems most suburban plumbers do not see. Long private water service lines from Cleveland Water mains to houses set far back from the road. Septic systems instead of sewers on most properties, which means the plumbing inside the house has to be built and maintained around the tank and leach field rather than a city main. Basements and lower levels near the river that take on water when the Chagrin rises. Original fixtures, fittings and pipe in homes that were expensive to build and are worth doing right.
Steadfast is a full-service plumbing company. For the complete list of what we do, see our plumbing services page. In Gates Mills the work breaks down into a few main categories.
Leaky faucets, running toilets, shutoff valves, garbage disposals, supply lines and fixture installation, including work on older and higher-end fixtures.
Kitchen, bathroom and floor drains, plus main line cleaning. We use cabling for routine clogs and hydro jetting when grease, scale or roots have built up inside the pipe. A sewer camera inspection is included free with any hydro jet service.
For homes on public sewer, we inspect and repair the lateral to the main. For homes on septic, we inspect and repair the building sewer from the house to the tank, which is where most “septic backups” actually start. Tank and leach field work is done by a registered septic contractor, and we will tell you when that is what you need.
Repair and replacement of tank and tankless units, including gas line work and proper venting.
Installation, replacement and battery backup systems for basements and lower levels near the river.
Annual testing and repair of backflow prevention devices, with results filed with the water supplier.
Including long private service lines and replacement of old galvanized supply with PEX or copper.
Burst pipes, backups and no-water situations get moved to the front of the line.
Most of Gates Mills is on household septic rather than a public sewer. The Cuyahoga County Board of Health regulates those systems, and the village requires a septic point-of-sale evaluation before any property transfers under Chapter 1317 of the village code. The Board of Health charges $350 for the inspection, wants it scheduled at least four weeks before closing, and requires that the house be occupied for the prior 30 days with no tank pumping in that window.
Where we come in is the plumbing side of that system. The building sewer from the house to the tank, cleanouts, the way fixtures and a garbage disposal load the tank, water softener discharge, and sump pump discharge that should never go into a septic line at all. Many of the problems that show up as a slow drain or a backup in a Gates Mills home are in that pipe between the foundation and the tank, not in the tank itself. We put a camera in it and tell you which one you are dealing with.
Gates Mills water comes from the Cleveland Water Department. The minority of homes that are on public sewer are served by the Northeast Ohio Regional Sewer District, with sewer maintenance handled by Cuyahoga County Public Works. If you are on sewer, the lateral from the house to the main is yours; if you are on septic, everything from the house to the leach field is yours. Either way, a camera inspection is how we find out where a problem actually sits before anyone quotes a repair.
The Chagrin runs right through the village, and it floods. Neighborhoods along the river saw flooding in July and again in August 2025, and ice jams push the river over its banks in winter. The village enforces riparian setbacks on new construction for that reason. For existing homes near Chagrin River Road and the lower-lying streets off Mayfield Road, that means sump pumps with battery backup, working floor drains, and making sure groundwater is not finding its way into the plumbing through a cracked line.
A Gates Mills house is not a place to run the cheapest fix. We match fixtures and fittings to what is there, protect finished spaces while we work, and give you a written scope before anyone opens a wall. All general contractors have to be licensed with the village, permits run through Building Official Dave Biggert at Town Hall, and we handle that paperwork.
Every Steadfast plumber is a journeyman with at least five years of experience before we let them on your job. We are licensed, insured and bonded, and we back our work with product and workmanship warranties and a 100% money-back guarantee. Pricing is quoted up front, and we leave the work area the way we found it.
Tell us what is happening. If water is actively coming in, we will tell you where your main shutoff is likely to be while we get a truck moving.
A journeyman plumber inspects the problem, runs a camera if the issue is in a drain, sewer or septic line, and explains what he finds.
You get the price before the work starts. No surprise line items at the end.
Most repairs are done the same visit. Larger jobs are scheduled with the village permit and inspection handled by us.
We confirm the fix held. If it did not, the warranty applies.
Yes, Steadfast serves every part of Gates Mills, including the historic village center on Chagrin River Road, the estate lots along Mayfield Road, Cedar Road and Wilson Mills Road, and the wooded streets bordering North Chagrin Reservation. Our shop is in Eastlake, about twenty minutes away by Route 91 or I-271. We do not charge extra for Gates Mills calls.
Steadfast works on the plumbing side of a septic system: the building sewer from the house to the tank, cleanouts, fixture drains and anything that affects how wastewater reaches the tank. Work on the tank itself, the leach field or a system replacement must be done by a contractor registered with the Cuyahoga County Board of Health, and we will tell you if that is what your problem needs. A camera inspection of the line from the house to the tank usually shows which side the problem is on.
Yes, Gates Mills requires a septic point-of-sale evaluation before a property transfers, under Chapter 1317 of the village code. The Cuyahoga County Board of Health performs the evaluation for a $350 fee, and the village recommends scheduling it at least four weeks before closing and ideally before listing. The house must be occupied for the 30 days before the inspection and the tank cannot be pumped during that period.
Gates Mills water comes from the Cleveland Water Department, and the minority of homes on public sewer are served by the Northeast Ohio Regional Sewer District with maintenance by Cuyahoga County Public Works. Most homes in the village are on private septic systems regulated by the Cuyahoga County Board of Health. On sewered properties the homeowner owns the lateral to the main; on septic properties the homeowner owns the entire system.
Homes near the Chagrin River in Gates Mills sit in a floodplain that saw neighborhood flooding in July and August 2025 and is subject to winter ice jams. The most common plumbing causes are an undersized or worn sump pump, no battery backup during storm outages, or groundwater entering through a cracked drain or sewer line. A sump pump evaluation plus a camera inspection usually identifies which one it is.
Steadfast provides a free estimate before any work begins, and you approve the written price before we start. There is no charge for the quote. Final cost depends on the repair, and we walk through the options with you rather than quoting one number.
Yes. Steadfast Home Service LLC holds Ohio plumbing contractor license PL.50547, held by owner Josh Vincent, and the company is insured and bonded. Every plumber we send is a journeyman with a minimum of five years of experience.
Steadfast Plumbing & Heating is located at 35790 Curtis Blvd Unit A, Eastlake, OH 44095, about twenty minutes from Gates Mills Town Hall by Route 91 or I-271.
We work regularly in:
Licensed Ohio plumbing contractor PL.50547. Journeymen plumbers only. Free estimate before any work begins.
440-306-8000
Request service through our contact form
Monday through Friday, 8 am to 5 pm
35790 Curtis Blvd Unit A, Eastlake, OH 44095
