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Privacy Policy

Effective Date

Effective as of May 8, 2026

Steadfast Plumbing, Heating & Cooling (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the information you share with us through our website.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us online.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Phone number
  • Email address
  • Home or service address
  • Information submitted through contact or scheduling forms

Non-Personal Information

We may also automatically collect certain non-personal information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website
  • Date and time of website visits
  • Referral sources

This information helps us improve website performance and user experience.

How We Use Your Information

We may use collected information to:

  • Respond to inquiries and service requests
  • Schedule appointments
  • Provide customer support
  • Send appointment reminders or service updates
  • Improve website functionality and marketing efforts
  • Analyze website traffic and visitor behavior
  • Comply with legal obligations

SMS & Communication Consent

By submitting your contact information through our website, you consent to being contacted by Steadfast Plumbing, Heating & Cooling via phone, email, or text message regarding your inquiry, appointment, or services.

Message and data rates may apply. Consent is not a condition of purchase.

You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect website analytics data.

You can modify your browser settings to disable cookies; however, some website functionality may be affected.

Third-Party Services

We may use trusted third-party tools and platforms for analytics, advertising, scheduling, payment processing, or customer communications, including but not limited to:

  • Google Analytics
  • Google Ads
  • Meta/Facebook Advertising
  • CRM and scheduling software

These third parties may collect information in accordance with their own privacy policies.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers solely for business operations, customer support, or legal compliance purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission or storage system can be guaranteed to be 100% secure.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction or deletion of your information
  • Opt out of certain communications
  • Request limitations on how your data is used

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Steadfast Plumbing, Heating & Cooling